Yes, you can return your glasses within 14 days of receipt without giving reasons, provided they are unused and in their original packaging. Fill in the return form on our website and follow the return instructions.

Upon receipt and verification of the return, we will refund the purchase price including any standard shipping costs via the original payment method within 14 days.

The costs of return shipment are to be borne by the customer, unless otherwise agreed or in case of defective products.

No, we do not currently offer an exchange option. You can return an item and place a new order for the desired item.

Please contact our customer service team at [contact details] within 48 hours of receipt. Please receive photos of the damage and a detailed description so that we can resolve it as soon as possible.